Reading note
Wardrobe chapter returns
STORIES OF US / Return chapter
Stories returns are reviewed as garment chapters, not anonymous parcels. Customer care opens the record before anything is sent back.
- OpeningEmail the order number, product name and return reason before posting goods.
- ConditionReturned garments should show only careful indoor try-on, with tags, packaging and presentation materials complete.
- TimingUK online cancellation rights are respected for eligible goods, and the store return route explains the parcel timing after notice is given.
- DecisionApproved refunds are issued to the original payment method after the garment arrives and passes condition review.
Registered operator
STORIES OF US orders are handled by STORIES OF US LIMITED (17314843). Returns are reviewed at Spring Fontein, Fernleigh Road, Wadebridge, England, PL27 7AY. For wardrobe, delivery or order help, write to support@green-anteater-372174.hostingersite.com or call +44 7480 679181.